AfterShip – Track All Your Shipments With This App

About AfterShip Order Tracking

AfterShip is trusted by 30,000 Shopify and Shopify Plus sellers to engage customers and boost sales with a branded tracking experience. Start with our free plan to provide a better post-purchase experience!

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Keep your customers updated of the whereabouts of their orders until delivery through an intuitive, customized tracking page and automated notifications.

Try out the ultimate order tracking platform for Shopify sellers to tell customers where their order is at any given point of time and when it arrives at their doorstep.

Engage Customers with Branded Tracking Page

Build your own tracking page to include product marketing banner and Instagram image feeds to impress, engage and upsell your customers. You can also upload your logo and customize the color scheme to conform to your brand identity.

Improve SEO Ranking & Site Traffic

Replace the carrier’s tracking link with our auto-generated link to drive traffic to your site instead of the carrier’s site. Improve SEO and increase organic search.

Eliminate Customer Frustration

Assure your customers that their order is on the way and give them an estimate of the delivery time.

Remember, if an order goes undelivered and a complaint goes unanswered, frustrated customers often resort to writing a review to let you and others know.

Monitor All Shipments in One Go

Track and check delivery status in the same place so that you can take remedial actions immediately before upsetting a customer.

Integrated with 500+ carriers worldwide, including UPS, FedEx, DHL, USPS, China Post (ePacket) and China EMS, you can have complete visibility of all shipments statuses and location as it moves towards the customer.

Reduce Customer Inquiries & Complaints

Reduce customer inquiries on order status by enabling customers to look up order status by order number+email or tracking number anytime.

At the end of the day, happy, engaged customers are the most effective tool for marketing your ecommerce business.

Notify Customers Before They Ask

Tell your customers where the order is and when it arrives at their door in a timely manner via automated email or text notifications—well before they ask.

Send notifications from your email with customized content and an one-click tracking link. You can also configure under what circumstances (in transit, out for delivery, failed attempt, exception or delivered) a notification is sent.

Use this opportunity to send a personalized message to customers and turn them into loyal fans.

How Does AfterShip Work

AfterShip works very smoothly once you set it up and integrate it with your Shopify store. It automatically imports all the tracking numbers from your store.

You can also manually upload the tracking numbers directly in the app’s dashboard, but they offer a Shopify app that automates the entire process.

Once all the tracking numbers are imported from your Shopify store, it also imports buyer details including phone numbers, email addresses, and sends periodic emails to buyers whenever there’s an update regarding their tracking number.

For example, if you are using FedEx as a courier service and they update their database whenever your item status changes in transit.

Everytime FedEx updates their website regarding your product, AfterShip sends an email to your customer notifying them of the status change regarding their order.

They also allow SMS notifications, but that many SMS might be a bit intrusive for your customers so emails are always a better option.

From the app’s dashboard, you can keep track of all your products and follow up with your suppliers in case of any delays or misplacements in real time.

App Features

★ Track All Your Shipments in One Place

View delivery statuses of all your orders easily. AfterShip automatically detects the correct couriers and get the latest status from couriers. Filter your shipments by dates, statuses, couriers and destinations.

★ Allow Customers to View Delivery Status in One Click

AfterShip automatically generates a tracking page for each shipment. Customize tracking page by adding your brand logo, store URL and Instagram pictures to improve SEO and generate more sales.

★ Delight your customers with the best returns experience

Allow customer to submit returns request in a few clicks without contacting customer service.

★ New Theme for Branded Tracking Page

With more customization and ability to upload a promotion banner to further engage your customers.

★ Returns online portal to simplify returns

Allow customer to submit returns request in a few clicks without contacting customer service.

AfterShip Pricing

AfterShip is free for up to 100 shipments, but when you want to track more than 100 shipments then you better get yourself a Premium plan.

The Premium plan is completely dynamic and charges you according to your monthly shipments. So, you can estimate your costs depending on how many shipments you think you will track.

AfterShip Review Conclusion

Our AfterShip review comes to an end and we think it’s one of the best shipment tracking apps out there for any kind of business.

If you want to improve your customer support then this is a must have app. Customers love timely and regular updates regarding their shipments and this app does exactly that.

Every business that relies on physical products should definitely use AfterShip for all their tracking management.

It works with numerous couriers from around the world and provides timely updates regarding the entire shipping cycle of your products.