Overview
AfterShip Returns Center Shopify App allows you to build trust with seamless and good returns experiences. Customers are able to submit returns in just a few clicks without emailing your customer support. Turn returns into repurchase and build brand loyalty. The app notifies customers of acceptance, rejection, exchange and/or refund in a timely manner. Choose from default notifications or create your own. You can also set advanced returns rules to match your returns policy and auto generate return shipping labels. Discounted USPS labels available.
AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your Shopify store. Equally important is that it relieves you of all the hassles to manage all the returns requests and change returns status in one place.
Main Features
AfterShip Returns Center provides delightful returns to customers by setting up an automated returns process for one’s online stores in minutes. The software is trusted by the top eCommerce brands. It provides self-service returns where customers can view returns policy and submit returns accordingly without any email exchanges. Customers remain notified of status returns and delivery updates through this software. Users can view returns statuses of all customer requests easily through AfterShip Returns Center. RMA is automatically generated upon approval of a request and it is totally risk-free. Users need to input the order ID and email and start the returns request. One needs to see all items of the order and choose the quantity to be returned accordingly. The software allows one to enter notes specifying the reason behind the return. The software generates RMA automatically upon request approval followed by automated notifications upon status change and return label generation. Among other features include branded returns page and notifications.
- Your customers can submit returns requests in just a few clicks instead of filling out a complicated returns form or sending you an email
- Refund to the original payment method
- Customize your branded returns center with your logo, URL and returns policy.
Designed for new and fast-growing Shopify & Shopify Plus stores, AfterShip Returns Center is a must-have returns management portal that guarantees a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases. Install now to start 7-day free trial or choose the free plan. No credit card needed.
AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your Shopify store. Equally important is that it relieves you of all the hassles to manage all the returns requests and change returns status in one place.
Returns & Exchange Made Easy
Your customers can submit returns requests in just a few clicks instead of filling out a complicated returns form or sending you an email.
Supported returns methods
Pre-paid label
Return to store
Customer’s choice of carrier
Supported resolutions
Refund to the original payment method
Return to store credit
Exchange (Customers can select exchange variants)
Build Brand Loyalty with Branded Returns Center
Customize your branded returns center with your logo, URL and returns policy. Offer a customer-friendly returns experience. Improve your brand image, customer satisfaction and loyalty.
Manage All Returns Requests Efficiently
Track and manage all returns and RMA requests in one place to save processing time. Automatically generate an RMA# once returns request is submitted.
Improve Customer Satisfaction with Prepaid Shipping Labels
Automatically generate or manually upload prepaid labels to provide a seamless returns experience. Customers will receive an email with shipping instructions, simply print the label out and tap them to the box.
Process Refunds Easily
Auto calculate maximum refundable amount. Refund to original payment can be operated by a just few clicks. Issuing a gift card is also available to Shopify Plus users.
Cut Returns Costs with Advanced Automation Rules
Set up eligibility rules to prevent customers from returning an old order or product in certain categories. Automatically select a returns method and set shipping rates based on the region and reason of returns (e.g. damaged, defective, or wrong item).
Try Before You Commit
Enjoy free access to AfterShip Returns Center for 7 days with unlimited users and transactions. Choose a plan that best fits your business needs at the end of your trial.
Let’s Build a Better Returns Center Together!
At AfterShip, our mission is to make sure you have the right apps to grow your business. Share with us your experiences and tell us what we can do to make AfterShip Returns Center a better app.
Feel free to leave a review below and encourage other Shopify merchants to use this app!
AfterShip Returns Center Pricing
