Back to top
jasper
 

It is safe to say that you are searching for a complete Hotjar audit to conclude if it's great? In this blog entry, we'll examine all you require to think about Hotjar. 

There are many apparatuses at here for investigating site conduct, and actually, it tends to be difficult to tell which one is ideal. 

This is what we search for: A few apparatuses have a simple to-go through set, are free, permit you to sign in to different sites or online journals immediately, and offer reports as well as following client reaction times. Regardless of whether you're searching for an open source apparatus or a more costly programming alternative, we show you what's out there and the amount they cost. 

hotjar,hotjar reviews

We'll audit the accompanying instruments: 

Hotjar is the most extensive device on this rundown - and it's likewise the most confounding. Hotjar permits you to alter your following code with your own JavaScript code that fires when segments of your site are visited. This permits you to utilize the program's implicit usefulness (for example you should think about Hotjar: 

It has a free arrangement that incorporates transformation channels, structure examination, page accounts, heatmaps and the sky is the limit from there. 

It has a moderate pay-more only as costs arise evaluating model in the event that you need further developed provisions. 

The client care group is proficient and dynamic via web-based media — they're speedy to react to questions or worries with nitty gritty criticism or bit by bit instructions.any devices accessible that capacity like Hotjar. Prior to picking one, it's important to accumulate sufficient data to settle on sure you're settling on the right decision. 

Numerous advertisers are currently utilizing these sorts of instruments to comprehend site guests' conduct. They utilize this data to advance their business channel and procure more income. That is the reason you should be cautious about the instrument you select to get results. 

Along these lines, how about we begin with our Hotjar reviews.

What is Hotjar?

We’ll start our Hotjar review by explaining what this tool really is. Hotjar is a user behavior analytics tool. After you connect the tool to your website, it starts collecting user behavior data by tracking your website visitor’s interactions. Then, Hotjar will visually present this data to help you better understand your website visitors.
Hotjar allow to track a visitor’s behavior at a high level overview. If you have lots of visitors on your website, and they are performing lots of different actions, Hotjar will produce a huge amount of data. In the image below, you can see that one page received 90k hits.

hotjar,hotjar review
Hotjar allows to identify the most popular user paths, most popular products and services. This great visual data representation gives you an insight into which pages are popular among your visitors and what exactly they are doing on each page.
This information is very valuable for business owners who want to improve their website’s conversion rate and customer retention rate by offering better products or services.s you to analyze insights into the behavior of your users. You can also save those insights to serve as reference points for future user behavior analytics.

Hotjar, simply put, is a heatmap analysis tool. Or, as they say, “The fast & visual way to understand your users.”

The Hotjar software works by simply connecting to a website and recording user behaviour. This is displayed as a visual representation on your website via heat sources.

What does Hotjar have to offer?

hotjar,hotjar reviews

By now you’re probably wondering what this list of features looks like, so here’s a quick run-down before we look at each of them in more detail:

  • Heatmaps: Show where users scroll and click or tap on your pages.
  • Visitor recordings: Video recordings of user sessions so you can see exactly what they’re getting up to.
  • Conversion funnels: Tell you where users are dropping off along your sales funnels.
  • Form analysis: Shows you how users are interacting with your forms to help you reduce failed completions.
  • Feedback polls: Allow you to ask users why they have/haven’t taken a certain action.
  • Incoming feedback: Lets users leave feedback on your website or app, telling you what they love, hate or feel indifferent about.
  • Surveys: Reach out to users with feedback forms asking for their input.
  • Recruit testers: Choose participants to take part in user testing on your site.

That gives you an idea of what Hotjar has to offer but let’s look at each of these features in more detail – so you can see where it shines and where it doesn’t.

Hotjar disadvantages

These are disadvantages to the Hotjar software that you’ll find when using it.

No predictive analytics

Predictive analytics is a technology found in software like Google Analytics, Morphio, and others. It uses machine learning to forecast performance based on current and historical data.

That’d be a big improvement over analysts' estimates based on their observations of how an app or website is performing, but predictive analytics is not without its limitations.

It’s a middle-man that helps make sense of large amounts of data by sorting it into patterns. However, this approach also means that the predictive analytics dashboard must be created from information pulled in from different sources and systems which can sometimes create inaccuracies in the forecast itself.

hotjar,hotjar reviews

Teaching a computer what to do is easier than teaching humans, too.mazing in Hotjar, right?

It would give you suggestions for what areas of your website need enhancement, what users will do, etc. But, it doesn’t.

If you’re iFrame embedding your website into a blog or social media post, you don’t need to be concerned about it. A lot of software can automatically detect which ones it should ignore.

But the old way is getting better and better all the time. The days of hunching over spreadsheets and popping open advanced calculators are numbered. With the knowledge that automation provided to us, we can now use it to our advantage rather than being on the short end of the stick as these tools do not know what an average Google Analytics session formula is for example.nterested in predictive analytics marketing software, take a look at what Morphio can do for you.

No ROI tracking

Yes, you can track funnels, behaviour, and feedback. But, unfortunately, there’s no way to track ROI or spending that enables all of those things.

After all, it’s not like a company can really count the number of eyeballs it has on an ad or the amount of money they’ve earned from a trade show.

So, what's a marketer to do?

hotjar,hotjar reviews

It turns out that professionals have developed tracking software in the form of webinars. Companies that provide these can track their ROI and funnel metrics for you. It's as easy as watching someone talk about marketing online! This article will take you through the process of finding one of these companies and downloading their software to use it for your own campaign. You'll also get an overview about how this stuff all works if you need to know something more specific on this topic (we've got your back).you’re going to assign a value to customers once you understand their lifetime value and how much they generate for your business.

This would be a killer metric in their software because it would allow us to better understand where (and how much) we’re spending during the conversion funnel analysis.

No customer profiles or segmentation

Every user is different. They have distinct actions, behaviours, and profiles. Unfortunately, Hotjar doesn’t segment customers automatically nor is it an available feature.

So, all of the user and data is bunched up into one group. Don’t get me wrong. It’s still useful.

But, you’ll have to invest more sweat equity to pseudo-segment. What I mean by this is you’ll need to different heatmaps on assets designed for different buyer personas.

For instance, you might run Hotjar’s software on landing pages designed for different types of customers and then create ideas based on those findings.

Limited integrations

Integrations are very, very important. They help marketers save time and get the most bang for their buck by connecting tools. How many times have you jumped between tools so much that your fingers were sore?

Well, unforunately, integrations aren't built to last. Confusing and often not easy to set up, they're often abandoned because of various issues.

For example, one of the biggest issues is that you need to know all of the correct fields in your system to connect them. And then, you have to make sure that the other tool is set up properly for those same fields.

That's a WHOLE lot of work.

So what's the solution? How do people solve this? Well, they use Zapier - a third-party website for connecting apps and automating business tasks with just a few clicks. It's an amazing way to save time!

And I've got an exclusive deal for you! If you want to give it a try and see how it works, click here and you'll get 3 months free on me! No credit card needed., some magazines want their e-mail subscribers to be able to opt-in for competitions or other such offers through Google Apps Script. They request you create an if else statement in GAS for when the user subscribes but didn't opt into the competition or when a user subscribes but doesn't have access to Google Apps Script. This works great for launch events and whatnot but is tricky for every-day use (imagine having the if statement specific only to Google Apps Script).tunately, according to Hotjar’s documentation page, they only offer integrations for HubSpot, Ominconvert, and Optimizely.

While it does make using the software simpler, you’ll miss out on cross-connecting data, analytics, and creating feature chains.

Hotjar pricing

hotjar,hotjar review

So, how much does Hotjar cost? They currently offer three plans: 

  • Personal Basic: (Free)
  • Personal Plus: ($29/month)
  • Business: (Starts at $89/month)
  • Agency: (Custom quote)

Conclusion

That’s a lot to take in. Let’s sum up everything I covered in today’s Hotjar review.

Firstly, Hotjar is a user recording and heatmap software that gives real-time insight into how users are behaving. No more guessing or presuming. Watch it with your own eyes. 

Some of the main benefits include heatmaps, visitor recordings, polls, instant feedback, and conversion funnel analysis. You can also try it for free.

Unfortunately, Hotjar lacks integrations, predictive analytics, no ROI tracking, or segmenting customers. It’s purely made for dissecting the customer journey.

Add new comment
  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
expert in selling group buying tools
Shafiq Armani
I'm Shafiq Armani, an expert in selling group buying tools. With more than 10 years of experience in the digital marketing industry
See more article by the author