What is LiveSession?
LiveSession is a client investigation programming that uses web meeting replays, client division, and client occasion following to help organizations and associations dissect the whole site excursion of their guests so that they'll become acquainted with and comprehend their clients better. The product records the guests' connections on the client's site to accumulate a wide range of information, from their route to most-clicked joins and most-read articles just as item pages visited and leave pages among others.
With LiveSession, clients can figure out what kind of content, items, or administrations their webpage guests continuous the most, connections and pages that flash interest, just as route gives that influence client collaboration with the site. The information LiveSession gathers is totally investigated and assessed, creating exceptionally noteworthy bits of knowledge that are then used to further develop site execution and content and convey a streamlined encounter that guests will appreciate, bringing about better association and eventually, higher change.
LiveSession is a product that can be tweaked to meet any client's requirements whether it is intended for business or non-benefit association. The product has three releases including the Light, Standard, and Venture Forms. The main distinction among the three is its estimating.
Content analysis programming is utilized by associations to perceive what content on their site gets the most hits, reactions, consideration contrasted with visit rooms, gatherings or other eye to eye media. It can assist them with measuring the adequacy of their correspondences; their picture; and regardless of whether they are making themselves clear appropriately.
Associations utilize LiveSession's investigation administration to look into clients' web-based conduct like what client looks for on their site.
Overview of LiveSession Features
- 50,000 Monthly Pageviews
- Session replays
- Filters
- Segments
- User reports
- Support for SPA
- Skip inactivity
- Speed of session replay
- User identification
- Always-on recordings
- 30-Day Data retention
- Support (Live chat and e-mail)
- Unlimited websites
- Unlimited users
- Integrations with live chats
- Integrations with bug tracking systems
- Installation guides for popular platforms
High-Quality Session Replays
With high-quality session replays, you have full knowledge of how your customers interact with your website or application. Regardless of technology, LiveSession works to show you a detailed journey of your customer’s experience.
LiveSession provides you with a complete usage analysis of your application, from login to signing out, from start to finish.
In addition, LiveSession easily integrates with various tools you use to optimize your customer experience, such as analytics tools and onboarding systems. In the event of a specific case, it is possible to create a session replay that is customized to that particular instance.
LiveSession can be used in any environment – from web applications that are available on the internet, or desktop applications for which a local copy exists – often involving an installation via an executable AppImage file. It is also freely available as a Docker container.
Advanced Searching and Segmentation
We are indexing all the data. You can for e.g. easily find sessions where people clicked on the signup button, came to your site with UTM or performed several interactions. With more than 25 filters, it's easy to build segments and watch only sessions that matter for you. The group of filters can be also saved as a segment and shared with your team.
With the help of user's session data you can do a lot of analysis, for example:
- Determine what people did during the session to get to your site.
- Which pages were most popular? Which traffic sources were responsible for this?
- Where people fail and drop out within a session?
- What kind of events happen during a successful step of the conversion funnel?
- How often Banners were clicked on, [link click] [referral] [click here] [event type], what was the duration between clicks, etc.
- Where people dropped out within a single step in your funnel? With which event that caused them to drop out from the conversion process? ...etc.
- Which events are most important for you?
Session data is very important for any online business. Even with the recent development of Big Data, with all the technologies that are able to give insights on your traffic, session data still remains one of the most valuable sources of information on what happened during sessions.
With SessionCam you have access to all the information about what happens during a Web session.
Customers Identification
Customers identification and custom properties allow expanding session context with your data. For example, if you activate a customer for an access-controlled area of the store they may be asked to scan their ID card and provide a PIN before proceeding. These mechanisms could be used as a final authorization step to exit the area.
Any property key-value pair included in the session context will be automatically propagated back to the SOA Integration Bus when that session ends. This allows you to easily create cross-application secure applications, without writing any code in your SOA components.
The values can be changed at any time by updating the session context. The final values will be available when the session ends and the context is propagated to all nodes.
Console logging shows requests in detail. You can log requests to a file, or make them available for debugging via a debugger plugin. A request can be selected with your mouse while looking at this view. Because log entries are created each time an SOA Server service is invoked, you can easily see which services are called, what parameters are given, and what responses are generated.
Overview of LiveSession Benefits
See Customers’ Interactions From Their Perspective
LiveSession records every one of your clients' collaborations and excursions on your site, which you would then be able to replay in general or spotlight on chose scenes. You can see and feel what your clients go through, a front seat to their experience as it were.
The complete perceivability and straightforwardness assist you with distinguishing execution and route gives that hamper client experience, permitting you to offer viable help to your end clients just as troubleshoot your application rapidly and productively.
Target Specific Data For Specific Insights
It is very hard to gather the experiences that you need in the event that you need to manage huge loads of information. With LiveSession's client division capacities, you can make sections and use them to channel our meetings. You can use different boundaries to truly screen your information and get your hands on pertinent data rapidly an easily.
This blazingly quick division of information and determination of bits of knowledge permit you to settle on choices rapidly and unhesitatingly. No compelling reason to burn through valuable time investigating heaps of information when LiveSessions can cut up explicit data so you get bits of knowledge you need.
Record What Matters
Not all things merit recording. LiveSession allows you to design the framework to report occasions that are significant and avoid all the other things with regards to the situation.
What Problems Will LiveSession Solve?
Error debugging
When an error is thrown to web console our tool catches it and provide this information on session replay. It’s like “This click generated an error, fix that”.
Customer service
Every time the user asks a question or submits an issue on Intercom, his recording is visible from the chat dashboard. Thanks to LiveSession customers review issues faster and get actionable insights. In addition to chat integration, the tool lets identify users by email or ID. So people can proactively help their users, by checking their replays.
User experience
UX designers and product makers check how their product is really used, filters are a great help for them because they can easily get info about a specific user group.
LiveSession pricing
LiveSession Pricing Plans:
Free Trial: Yes
Micro: $49/month
Starter: $99/month
Startup: $199/month
Scale: $299/month
