What is Ruby Lane?
Ruby Lane is another eBay alternative. It offers a platform for you to launch and promote your business. Ruby Lane's focus is on antiques, art, collectibles and jewelry.
Who shops at Ruby Lane?
According to Ruby Lane, their website visitors are well-educated, comfortable buying online and have disposable income. 85% of Ruby Lane buyers are female and 93% are aged 40-70. Furthermore, 58% of users who come to Ruby Lane earn more than $59,000 per year, 35% earn more than $75,000, and 19% earn more than $100,000.
What are the fees like?
Ruby Lane does not take commissions on sales, and shop owners that work their shops, adding items regularly, can use that to their advantage. To set up your shop, you will pay a one-time fee of $100 (includes the first full month maintenance fee), then a $69 monthly maintenance fee. You also pay a one-time listing fee of 19 cents for each item. Discounts on monthly maintenance fees start after 150 items.
How much traffic does the site get?
Ruby Lane gets over 1.1 million unique visitors per month, or more than 36,000 per day.
Sellers on Ruby Lane are reporting good rates of profitability. Using EcommerceBytes, Ruby Lane sellers recently rated Ruby Lane as the 4th most profitable marketplace, and 1st in Customer Support for the past four years.
Cost/Price Plans
Since this website is host to many different shops that carry many different items - and items which can be considered rare and sometimes especially valuable - there is no way to quote a specific price range for what you will find.
Refund Policy
RubyLane.com says that all their shop owners agree to honor a Return and Refund Policy as long as the customer contacts them with their complaints within 3 days of receiving the item.
You must contact the shop owner within three days, and they will contact you in return. All items must be shipped back within 3 days of the shop owner's acknowledgment, and shipped according to the instructions laid out in their Return Policy.
Customer Service Contact Info
Every shop featured on RubyLane.com will have its own contact information, and customers should use this information when contacting a shop with questions, concerns, or complaints, or about a potential refunds.
Reputation
This company seems to have positive reviews from both customers and third party independent reviewers - they have been given awards for their Customer Service as well.
Competitors and Alternatives?
There are other online marketplaces that also provide access to unique or specialty, as well as vintage or antique items, like Etsy.com or Storenvy.
