What is Stitch Labs?
Stitch Labs is a software solution that simplifies commerce, decisions, and business for wholesalers and retailers. The intuitive Stitch Labs application streamlines inventory, data, and orders across multiple channels. It also provides robust integrations with top commerce applications such as Xero, Quickbooks, ShipStation, Amazon, eBay and others.
Key Features of Stitch Labs
- Integrations: Stitch Labs integrates with a number of applications. Some of these include Shopify, Amazon, Shipstation, Xero and Paypal. There are more available should clients wish to explore other options.
- Multi-Warehouse Support: A centralized product tracking system takes many of the pain points of a multi-warehouse operation out of the equation. By always knowing when, where and how your stock is moving around, managing a multi-warehouse operation is efficient.
- Order Management: Allowing Stitch Labs to take over some of the time-consuming operational duties frees up valuable time for employees. Let your teams focus more on handling order volume while the platform takes care of tedious tasks.
- Inventory Management: Control your inventory from the second you get a product until it makes its way to the customer. Stitch Labs provides tools to track, move and control your stock to optimize your processes.
- Planning and Reporting Tools: Stitch Labs gives users valuable data that enables users to plan ahead and make educated decisions. This platform comes with over 60 reports out of the box to fully optimize inventory processes.
- Geo Routing: Orders can be routed to fulfillment centers based on their geolocation. Warehouse priority and stock availability can also be used to decide where the optimal location for stock is.
- Operations Management: Stitch Labs contains multiple tools designed to control and manage daily activities. Bundling, two-way sync, order splitting and valuable 3PL integrations can all be leveraged to streamline operational efficiency.
Stitch Labs Benefits
The main benefits of Stitch Labs are reporting, sales analysis, and multi-channel. Read on to understand further.
Stitch Labs has automated the sales and inventorying process so you don’t need to log back into your Shopify account each time you sell items. In a matter of minutes, the software updates the inventory levels in Shopify as well as other sales channels that you have specified. It helps reduce the risk of overselling items. Both sales and data such as buyer information, addresses, listings, payments, and others are built in the software automatically.
You can also compare and assess sales data across your sales networks for more intelligent business decisions using easy-to-read reporting. After selling, your sales data from the software will flow into ShipStation and Xero so you can maintain your accounts and maintain orders seamlessly. With the help of product bundles, reports, and new channels, you can boost sales. Stitch Labs automates business operations with broadly used add-ons in managing shipping and accounting.
You can even integrate and synchronize both your online and offline sales networks such as Etsy, Amazon, eBay, Shopify, BigCommerce, and Square. It offers accurate online inventory control over your business across different channels. The software automates processes and synchronizes inventory, orders, and sales, providing you with the most optimal way to run your retail business.
You can also benefit from saved resources and time and come up with the right decisions based on the acquired data. Also, it comes with functionalities for predictive analysis and sales forecasting for you to acquire better business insights.
Pros of Stitch Labs
- We started using StitchLabs for our inventory in 2015 and have used it ever since. We like how easy it is to fix unlinked orders.
- We use this for a couple eBay stores and our Shopify stores and it works pretty well. It syncs our inventory for all of them and usually updates every 5 to 10 minutes.
- This service is a master control of your inventory levels on multiple channels. If its not listed for sale, you can't sell it... and this makes it easy to control stock levels.
- The reporting features are very robust as well.
Cons of Stitch Labs
- Prior to Stitch, we updated inventory manually which resulted in many errors and customer service problems when someone would order things we were out of stock on.
- Problem after problem, connection issues, import issues, and hell to get support! one of our issues was importing our large order history - we thought this was crucial for reporting.
- No functionality to accommodate clients that are on Net 30. Order stays open, leaving you at risk for overselling.
- It worked fine before but now they are just stuck and it's annoying. Support knows about the problem and couldn't give a time frame when this would be fixed (going on 3 weeks now.).
Stitch Labs Pricing and Discount with Promo, Coupon code
Since our last review, Stitch has significantly increased its pricing. This, paired with a lack of transparency, gives it a poor rating in our book and may rule this software out for smaller businesses. Check out our other inventory reviews for more affordable options.
There are several different plans to choose from; pricing can vary at each tier, depending on the number of orders you process per month. Unfortunately, Stitch only publicly provides pricing for its two lowest tiers and even then only for volume orders up to 2,000. If you anticipate having more than that, you’ll need to contact Stitch for a price quote. If you exceed your order limit per month, you’ll be invoiced fees at a 25% premium of the per-order rate. Stitch Labs no longer offers a free trial, but you can request a demo.
Here’s a breakdown of the different tiers:
Stitch Labs Basic
- $799/month for up to 2,000 orders/month
- Unlimited sales channels
- Unlimited users
Stitch Labs High-Growth
- $959/month for up to 2,000 orders/month
- Virtual bundles and multipacks
- Selective stock push
- 3PL ship notice and receipt integration
- Warehouse management system integrations
- Automated bundle splitting
- Overflow routing
- Proprietary 3PL integrations
- EDI integrations
- Channel connect*
Stitch Labs Premium
- Contact a rep for pricing
- Advanced purchase orders
- FIFO costing method
- Landed costs
- Adjustable costs and shipping methods
- Automated pre-order/backorder management
- Sync frequency booster
- Automated order splitting
- Automated order/fulfillment routing
- API access
- Priority access to new features and betas
Conclusion
Stitch is a very slick, very functional piece of software that comes packed with great features. Simply put, it’s easy to use. That’s the biggest selling point for me. Combine that with a powerful suite of tools, and you’ve got a great choice for small to medium-sized businesses. A point of concern, however, is that the software has rapidly grown more expensive over the last few years. At the same time, Stitch Labs has removed its free trial, making it a riskier prospect for interested businesses. You can still request a demo, but it’s not the same as immersing yourself in the software.
Still, Stitch remains a good solution for mid-sized businesses. Give it a try or take a look at our other top inventory software options to find the perfect choice for your business.
